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RETURNS

We understand that your purchase may not be suitable, and you may wish to return your purchase for an exchange, credit note or refund. We want this process to be as easy as possible so we kindly ask you email our customer care team at hello@stylwardrobe.com to request a return.

 

HOW TO MAKE A RETURN

- Please contact our customer care team at hello@stylwardrobe.com to request a return.

- Items must be returned to STYL Wardrobe within 7 days of receiving your order.

- Items must be in their original, as-new condition with all tags attached. Any garment that has be worn, washed, damaged or altered will not be accepted. Please be careful when trying on garments, as we cannot accept garments that have incurred any make-up stains or that smell of perfume.

- Credit notes and refunds will be to the dollar value of your order, minus any shipping fees.

- Please allow up to 5 business days for your return to exchange to be processed.

 

PLEASE NOTE 

- Any items purchased during a sale or with a discount code are eligible for a size exchange only, subject to availability. No refunds or credit notes will be issued for items purchased during a sale or with a discount code. 

- Pre-order items are made to order so cannot be refunded for change of mind. We do offer an exchange on pre-order items.

- For full priced items purchased using Afterpay, subject to the above conditions, your item will be eligible for refund, credit note or exchange. Please note you will be refunded the amount of your garment minus shipping costs and Afterpay fees.

- STYL Wardrobe will assess the goods to determine whether they meet the above conditions for return. STYL Wardrobe reserves the right not to approve a return if the goods do not meet the above conditions.

- STYL Wardrobe does not accept any liability for goods lost or damaged in transit. It is recommended customers purchase a Registered Post sticker from Australia Post for tracking purposes.

Items purchased during Black Friday are not eligible for a refund or credit note. A size exchange is available, subject to availability.